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How is AI Changing Digital Marketing for Better?

Selena James, CIO Advisor APAC | Wednesday, September 08, 2021

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Businesses are pouring vast money into AI investments, and more AI use-cases are occurring in digital marketing.

FREMONT, CA: Digital marketing is predicted to enter its second huge disruption soon. With the potential to collect data, analyze it, apply it, and then learn from it, AI revolutionizes digital strategies. As it continues to innovate, so will the potential to enhance digital marketing strategies and offer valuable customer insights for companies. AI can create simulation models and personalize buying processes through recommendations based on machine learning technologies and communication with virtual assistants. Many organizations have adopted Artificial Intelligence to connect with their customers. Here is how AI is changing the face of digital marketing.

In the area of digital marketing, AI can streamline marketing campaigns. It can also avoid the risk of human error. While much of the digital marketing landscape is still dependent on human ingenuity, an AI program can generate a report using nothing but data. However, to truly connect with the customers, brands will still need the human touch. AI can curate and create content, then place it in front of the right people on the right platforms at the right time. This technology automates content creation on a basic level, but eventually, AI could produce viable topics for writers or even develop initial drafts of content based on some parameters.

Not too long ago, ad development was a creative endeavor. It still is, but brands must look beyond creativity if they need their ads to be effective. Today, it is all about targeting and offering the right message. With AI, brands can streamline their return on investment by placing ads in front of the right viewers. Ads can be bought automatically and then can be personalized at scale. Many advertisers are already leveraging this technology. More firms are hiring data scientists and programmers for their marketing departments. Using machine learning and data analysis, AI is capable of offering businesses deep insights into their customers. Not only will brands be able to hyper-personalized interactions, but they'll also predict future customer behaviors based on the data gathered.

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