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The Phases of Human Resource Transformation

CIOAdvisor Apac | Tuesday, October 26, 2021
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The Phases of Human Resource TransformationHuman resource digital transformation is a prominent issue among many human resource professionals.

FREMONT, CA: A growing number of firms are turning to digitisation to streamline their operations, including human resource management (HR). While the appropriate technology can significantly improve a business's workflow, it will have the desired effect only if adopted wisely.

Before HR teams go headfirst into digital transformation, it's prudent to pause and examine the best approach.

Recognise The Business's Requirements: HR leaders must conduct a pulse check on the business plan, general appetite, and readiness to migrate to a more technically advanced digital process or platform before implementation. Human resources' strategy and approach to digital transformation should be as aligned as possible with the business's broader plan for managing technological change.

Current Practices Should Be Reimagined: Successful HR digital transformations usually begin with a firm grasp of an organisation's objectives and desired outcomes. When a clear understanding of desired results is in place, significant benefits frequently result from redesigning and digitising a single old practice—not from a leap to total automation.

Maintain Simplicity: Keep the user interface as minimal as possible and consistent with other internal systems. Dashboards, for example, are insightful, easily scannable, and enable employees to receive short corporate information without feeling overwhelmed. By attracting employees to your website or portal, you increase the likelihood of maintaining their profiles current with required HR information.

Make Productivity a Priority: When considering how to revolutionise an organisation with technology, it's not simply about VPNs or virtual meetings. Businesses should prioritise implementing the appropriate HR technology that enables them to boost efficiency by allowing employees to manage their data from a single app, increasing productivity.

Preserve Human Contact: Human ties are a critical component of a business's identity. While digitisation can help streamline routine tasks, it cannot substitute for proper interaction with staff and the communities they serve. HR should consider how projected digitisation can improve team performance and identify areas where humans are the most valuable resource.

Utilise Cutting-Edge Technology For Networking: The war for talent intensifies, and top applicants expect to communicate with HR on their terms. To win, businesses must prioritise digitalisation across the applicant and employee experience. Consider chatbots on the employment site to swiftly respond to questions, virtual hiring events to generate interest (without requiring candidates to travel), and virtual onboarding events to engage new remote and hybrid employees.

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