Cloud

The Cloud's Hard Impact

The Cloud's Hard Impact

By Joe Waller, Chief Product & Technology Officer, Finder

Contact Center

Digitization Transforming Business in all Sectors

Digitization Transforming Business in all Sectors

By Robert Aitken, CIO, Beyond Bank Australia
AI Enhances the Contact Center Experience

AI Enhances the Contact Center Experience

By Sudesh T, Head of Customer Care Management, AXA Hong Kong and Macau
The Shift Towards a Proactive and Personalised Contact Center Industry

The Shift Towards a Proactive and Personalised Contact Center Industry

By Nigel Piper, Executive GM - Customer Experience, Xero

Disaster Recovery Services

3 Phases of Disaster Recovery

3 Phases of Disaster Recovery

By Jerome Oglesby, Deputy CIO -Technology, Deloitte
Why Disaster Recovery Plan Fails when a Disaster Strikes?

Why Disaster Recovery Plan Fails when a Disaster Strikes?

By Sidney Hui, Assistant General Manager, Group IT at HKR International
Enterprise Resilience: The Key to Survival in a Time of Technological Upheaval

Enterprise Resilience: The Key to Survival in a Time of Technological Upheaval

By Marin Ivezic, Enterprise Resilience and Cyber Security partner, PwC

GIS

How GIS Augmented our Operations

How GIS Augmented our Operations

By Chris Ridgway, GIS Manager - Geological Services, Vulcan Materials Company [ NYSE: VMC]
Fibre Channel Storage Area Network (FC SAN) - Redefining the limits of storage areas

Fibre Channel Storage Area Network (FC SAN) - Redefining the limits of storage areas

By George Chacko, Systems Engineering and Lead Technical Consultant, Brocade India
New Technology Trends for GIS Industry

New Technology Trends for GIS Industry

By Peter Black, Principal Geospatial Engineer, Trulia
Inverting the IT Iceberg

Inverting the IT Iceberg

By Chris Miller, CIO, Avanade
The Emotional Side of Data

The Emotional Side of Data

By Steve Palmer, SVP-Data & Analytics, Avanade
How CIOs Meet Challenges and Make Decisions for Business Growth

How CIOs Meet Challenges and Make Decisions for Business Growth

By Sunil Paul, Co-Founder & Executive Director, Finesse Global

ISP

Enterprise Mobile Apps for Better Passenger Engagement

Enterprise Mobile Apps for Better Passenger Engagement

By Ted Suen, Head of IT, MTR Corporation

Logistics

The Various Factors Involved in the Transformation of the Logistics Sector

The Various Factors Involved in the Transformation of the Logistics Sector

By Thao Nguyen, Head of Supply & Logistics, DECATHLON
The 5 Lies the Ubers of Trucking May Tell You

The 5 Lies the Ubers of Trucking May Tell You

By Robert Nathan, CEO and Co-founder, LoadDelivered
Engineering Efficiency in the Global Supply Chain Ecosystem

Engineering Efficiency in the Global Supply Chain Ecosystem

By Gerald Sun, Vice President, Business Development, Trade and Industry, Asia Pacific, Mastercard

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