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OpenRice is recognized as Omni-Experience Innovator in the IDC Digital Transformation Awards 2020, bagging a new digital experience in the dining journey with ICT leader CITIC Telecom CPC.
FREMONT, CA: CITIC Telecom International CPC, a wholly-owned subsidiary of CITIC Telecom International Holdings, together with the popular and award-winning dining guide OpenRice, celebrates their business collaboration. Using innovative technology to develop a reliable dining experience and a one-stop merchant platform, in reaching new levels for Asia FoodTech Ecosystems, OpenRice has secured three awards at the IDC Digital Transformation Awards - Omni-experience Innovator - Hong Kong and Regional-Hong Kong, and DX CEO.
CITIC Telecom CPC's digitalization strategy is simple; it is about machines and technologies and talent and customer experience. The company is putting people at the core of the DX Journey and believes it is people's skills and ability to learn, adapt, change, and innovate technology implementation successful.
As one of our DX strategy's vital components, the company is revamping its TrustCSITM portfolio to fulfill customer needs during their digital transformation journey. Its security service portfolio consists of four service scopes - Device Management Service, Behaviour Analysis Service, Threat Detection and Response Service, and Professional Service.
As OpenRice expanded its platform with increasing traffic, transactions, and data, a more reliable security solution was in need. This is where CITIC Telecom CPC came in, to help OpenRice with their security and network system. With CITIC Telecom CPC's TrustCSI(TM) UTM and Email Protection services, and its TrueCONNECT(TM) MPLS connectivity service, OpenRice enjoys reliable data flow and data protection to safeguard the business.
Embedded with the powerful analytics-driven SIEM and superior Dashboards ability, TrustCSI(TM) 2.0 can help customers and teams with data insights, making it fast and easy to visualize and deliver capabilities at-scale and address threats demand analytics-driven security and continuous monitoring. Together with the powerful Device Management Service, which offers round-the-clock comprehensive and reliable infrastructure management services to manage the burden of regular, diligent device and software management, and the TrustCSI(TM) Behavior Analysis Service, which brings an advanced approach to enterprise cyber defense, CITIC Telcom CPC's solutions deliver a secure journey for companies with digital transformation.