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Editor's Pick (1 - 4 of 8)
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Matt Kuperholz, Partner and Chief Data Scientist, PwC

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How AI Can Revolutionize The Bank Sector?

By CIOAdvisor Apac | Thursday, November 21, 2019
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Artificial intelligence has empowered people work to their full potential. AI and IA programs are significantly related to people and how they utilize technology to get better outcomes in their work.

FREMONT, CA: When it comes to Robotic Process Automation (RPA), the finance industry can be considered an early adopter that began leveraging the technology. RPA helps to trigger efficiencies, satisfy compliance obligations, and elevate customer experiences. Nevertheless, apart from the financial services, organizations focus on shifting from strategic implementation to complex initiatives.

 Organizations that are willing to keep up with the pace in the competitive world have been utilizing automation to handle the extensive skills along with productivity problems, which might threaten future growth. They also leverage automation to free up the mundane work of employees and make them useful by driving their skills toward innovation and development.

The introduction of automation in the workplace and processes does not affect the employees. Organizations need to train their employees to have a higher mindset and finesse so that they can accept the revolutionizing technology in their workplace, which has not been replaced but modified.

Profits of Having Automation:

It was not long ago when banks realized the requirement of automation in responding to the changes in the finance market coupled with developing responsive operations to compete with the entrants. The IA demand in the FinTech industry has seen a rise, and its services have incorporated both hybrid human and virtual workforce. The combination has resulted in efficiently maximizing the outcomes with the help of software and coding. 

RPA and AI have been used to give shape to IA and Natural Language Processing (NLP) abilities that enable the finance industry to automate a wide range of processes, effectively and securely. The demand for IA is coming from both ends of the market. One of the crucial advantages of IA is that it allows companies to utilize their employees more effectively by automating their routine works.

Benefits for People:

Businesses should balance the level of acceptance and the resistance by workers, related to automation in the organization. They need to find ways that can help to keep employees engaged and educated in interesting methods involving the digital workforce. Organizations need to recognize and target specific processes within the operations that can drain the employee and resolve them with time.

Here are a few ways in which organizations can prepare their employees for the introduction of AI and its smooth transition to a hybrid form:

• Highlight the Benefits
• Keep Transparency
• Educate the Workforce
• Assign a Lead for the Automation Team
• Introduce the Culture of Automatio

Check This Out: Top Artificial Intelligence Companies in APAC

 

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Fintech

Process Automation

Natural Language Processing

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