AI and IoT have been transforming every industrial domain today. Be it manufacturing, communication, energy, defense or consumer products, AI and IoT have been steering the world to embrace digitalization at every step. Quite similarly, these two technologies have been also transforming transport management in many ways, some of which are listed below.
The first application that needs mention is inventory and warehouse management. In this era of globalization, warehouses storing a particular firm’s inventory may not be located at a nearby site to the head office and managing incoming and outgoing goods might become difficult. An array of sensors at the warehouses connected to the firm’s TMS (Transport Management System) in combination with AI algorithms can provide a comprehensive overview of their inventory with complete data analysis. This would also minimize costs by automating mundane manual tasks. The next significant area that needs mention is order processing. Through on-site kiosks, order placing and acceptance can be seamlessly automated. Payments can also be transferred easily from anywhere and a firm can deploy AI solutions to have an accurate view of the financial and transactional workflows. The third and final aspect is logistics and shipping. Upon placing an order or receiving one, IoT sensors can provide real-time tracking of the goods shipped via any transport medium till they are delivered to the relevant customers. AI algorithms can provide key performance metrics at every step, point out the loopholes of the entire transport management process, and assist firms to improve their services manifolds.