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Editor's Pick (1 - 4 of 8)
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Using Data to Delight Customers

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Data-Driven Leadership Approach: What? How? Why?

Oleg Kravets, Global Head of Data and Analytics,TTC

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Significant Strategies to Enhance Content Marketing

CIOAdvisor Apac | Thursday, February 07, 2019
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Businesses develop content marketing strategies to keep up with the trend. But that might not prove effective enough to draw the customer base. It is crucial to understand three basic verticals of content marketing which are business goals, target audience, and audience needs. Strategies developed keeping the above in mind are successful ones. Below have been discussed three content strategies to develop an effective digital strategy to succeed.

Awareness Content

At early stages, customers prefer gathering more information about the brand than making a purchase. Therefore, businesses must create content that makes the buyer aware of the brand precisely. Articles, blogs, and newsletters are few such forms of content that can be used to deliver awareness about products and services. Most buyers prefer going through online blogs, interviews, case studies posted by brands to gain insight into them. Such an approach is highly effective to draw B2B customers because they prefer to gather and analyze information prior to making a purchase. It is advisable to provide more to suffice customer longing for content.

See Also: Top Martech Companies In Europe

Content To Engage

Customer engagement is the next step of digital strategy. Content can be molded into videos, infographics, and quizzes to keep the audience engaged for a longer period of time. Such mediums facilitate brands to talk with their audience and even put in points that are hard to explain through written content. Pictorial and video content have been observed to impact the cohort better and longer. Also, this form can easily be circulated among various social platforms and media devices resulting in higher lead generation.

Maintain Loyalty

Leads that get converted into customers are observed to remain loyal for a longer period of time if served properly. Advertising through content is important for lead generation but is equally important customer retention. At times, businesses do not consider the stage during developing strategy. Personalized content must be served to existing buyers depending upon their purchasing habits to keep them loyal. Once a strong brand loyalty is built, existing customers themselves become a part of marketing as they provide social publicity which appeals to most of the audience. Social media advertisements and surveys designed to retarget the existing customer base help efficiently in building brand loyalty. 

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Content Marketing

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