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The Benefits of RPA in EnterprisesBy CIOAdvisor Apac | Friday, June 14, 2019
FREMONT, CA – Robotic process automation (RPA) is creating new opportunities across the sectors to enhance the operation and drive innovation. The benefits of RPA have urged enterprises to invest in process automation. However, it is essential to prioritize the approach of incorporating RPA into the operations.
High volume operations mostly include repetitive tasks and are often the preferred targets for automation as it allows human labor to be diverted toward more productive processes. High-value activities such as finance, sales, marketing, and so on add value to the organizations. Also, high stakes processes can be considered for automation as errors in the operations could adversely affect the organization. Hence, it is crucial to evaluate the different processes within the organizations before deciding on the integration of RPA.
Processes such as finance, accounting, sales, HR, and so on can be considered for automation as they involve expensive paperwork, vetting, transactions, and such. RPA will enable the organizations to form an automated onboarding process that can streamline status communications while ensuring complete incorporation with the internal systems.
Even in the information technology (IT) sector, the process of adding and configuring new accounts for employees, sending emails, network, and so on can be automated using RPA. It will allow HR personnel to focus on processes that add value to the organizations.
RPA can also play a vital role in the interaction between vendors, customers, and employees. For instance, whenever an employee needs a change in address form or a customer needs a re-signing of yearly contracts. RPA can enable the automation of processes such as contract renewals, form filling, bank detail processing, and so on.
In the case of finance of accounting, the process of report aggregation is complicated as well as time-consuming. The integration RPA can help in streamlining the collection of data in a mere fraction of the time consumed in the manual process, enabling the team to focus on assessing the data for insights.
Payroll processing can also be streamlined through the adoption of RPA. It can aid organizations in the collection and exchange of data for processes such as HR and employee management, time tracking, accounts payable and general ledger. Besides, it can also help in automating the transfer of accounting reports to different departments for tax purposes.