Given the turbulent times, it is no brainer that businesses are looking towards robotic process automation (RPA) with renewed interest.

FREMONT, CA: Economies around the world have been shaken from the onslaught of the pandemic. Enterprises are forced to cope up with the shortage in staffs, supporting clients, and remote working employees with minimal disruption, while also maintaining some semblance of regular business continuity parallelly. According to research, the adoption of software is expected to soar across the region. The research has also identified that a trend of RPA vendors utilizing artificial intelligence (AI) tech to make RPA intelligent, which is being promoted to businesses as Intelligent Process Automation (IPA).

A recent survey was conducted with more than 5,000 senior executives from mid-sized to large organizations in over 20 countries throughout APAC region, more than half of the respondents are looking to acquire the skills in RPA and AI in the post-pandemic world. It also points out that IPA solutions are being introduced to niche fields like smart scanning, image recognition, intelligent document processing, and pattern recognition.

The rise of intelligent RPA

Numerous start-ups and niche-offerings providers are incorporating AI, natural language processing (NLP), conversational AI, and machine vision to segregate their RPA offerings to compete against global vendors. Some of these new entrants are backed by strategic investors, including leading capital investment forms and the existing companies.

The footprint expansion in the region, partnerships with the enterprises throughout the sector and no cost RPA licenses are all set to provide a unique opportunity to the RPA vendors to make their presence felt in the era of automation and AI in the APAC region.

Although the countries have different priorities they strive to accomplish four common and prime objectives by leveraging AI such as, formulate policies for the workforce in an automated economy, job creation throughout emerging sectors which uses new technologies, build data ecosystems to be used by the cross-verticals to foster innovations and intelligent mitigation of impact on workers impacted by adopting AI and risk reduction.

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