In the constantly advancing world, governments are lagging to provide proper services. GovTech is a systematic movement capable of creating a structural change.
Fremont, CA: The world is in the middle of a transformation due to the growing demand for more and better services, quality of life, and immediate response expectations. The rigid authorities that can adapt to the dynamic needs of today’s economy and society are also responsible for the transformation all over the globe. Furthermore, the data revolution and technology also contribute to the change the world is facing today. At the core of this changing era is the evolution of social and institutional paradigm—an increasingly complex social standard—and collective political and economic behaviors. According to the World Economic Forum, contemporary technological advances are the reason behind how individuals live, work, and interact. Digital technologies and data help the world understand the reality of the new and sophisticated era.
Due to this systematic change, governments face challenges such as incremental demographic pressures, budgetary pressures, and lack of agility in providing public services and in internal management, and the crisis of confidence in institutions. By 2050, seven billion people will migrate to the cities, and issues such as quality of regulation and inequality will be prevalent. Therefore, 75 percent of Latin Americans do not trust their governments. Even the democratically elected governments push rightwing or leftwing agendas. From the government’s perspective, budget pressures are a significant obstacle limiting them from deploying sustainable social programs and undermine their ability to operate and attract and retain highly specialized talent and innovation.
GovTech is a sector that can increase cooperation and partnership between public institutions and private stakeholders to overcome obstacles. This sector allows governments to become more efficient and technologically advanced. The governments must understand that openness, efficiency, and technological progress are not the end goals; they are just specific areas of operation. These are actionable activities that can help governments adapt to the needs, demands, and realities of today’s world if performed well. GovTech must not be viewed as a mere activity, a funding source, or one business type. It must be seen as a systematic movement capable of creating structural changes across the public sector. In this changing era, the proper conceptualization of GovTech is necessary to identify the full potential of future governments.