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Digital with a human touch: Technology is rewriting the rulebook for human interaction

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Automation Helps IT be a Valuable Business Partner

Sandy Figurski, CIO, Horace Mann

Ways to Take Friction Out of Cross-border Transfers

David Thompson, EVP, Global Operations & Technology & CIO, Western Union

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Why is the Demand for Digital Payments on the Rise?

CIOAdvisor Apac | Friday, December 04, 2020
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The demand for digital payments increases because it offers better security, reliability, and efficiency.

FREMONT, CA: Digitization of payments was a massive leap towards the objective of accomplishing an easy, fast, secure, and convenient payment process. It was possible to achieve all of it successfully. The digital payment procedure witnessed considerable developments in the last few years and will see more transformations in the future. Here are some of the digital payment trends that will make an impact on the industry.

Biometric authentication

Biometric authentication is a trend whose demand will increase in the last few years. The verification process contains biological and structural characteristics of a person. It also involves facial recognition, heartbeat analysis, fingerprint scanners, iris recognition, and vein mapping.

With the increasing issues of identity theft and fraud, biometric authentication can become a dependable and secure option for every digital payment, and even the stats propose similar things. According to industry data, the upcoming year will witness high demand for biometric transactions.

Biometric authentication is a distinct and crucial payment process as it combines and offers efficiency, security, and accuracy under a unified package. Biometric authentication is an immensely secured process as it involves an individual unique feature. The factor also helps to develop customer loyalty and trust.

Gen Z: The tech-savvy generation

The term Gen Z or Generation Z is a term used for individuals who are born between the years 1999 to 2012. Gen Z is also known as the generation of the digital world. By 2020, Gen Z will surpass the total population of the millennial. The main reason for the shift indicates that a maximum of the world’s population will become tech-savvy or tech-exposed generation in the next few years.

The generation is more dependable on innovative, automotive, efficient, and quicker technologies and services. Digital payment systems will see immense growth in the future.

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