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Why is Information and Communication Technology Important?

CIOAdvisor Apac | Tuesday, June 30, 2020
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Information and Communication Technology (ICT) encompasses all the technologies and services involved in computing, telecommunications, data management, and the internet.  

FREMONT, CA: The technologies involved in computing, telecommunications provision, data management, and the internet deal with the transmission and reception of information. ICT permeates all aspects of life, offering newer, better, and quicker ways for people to interact, network, gain access to information, seek help, and learn. Although it is present everywhere, Information and Communication Technology has an immense economic significance. According to research, the global information technology industry is on track to reach a value of $5.2 trillion this year. The United States is one of the largest technology markets globally, representing 32 percent of that total, or approximately $1.7 trillion for 2020. The technology sector accounts for a substantial portion of economic activity worldwide, as economies, employment, and personal lives become digital, more connected, and more automated.

Information and Communication Technology and Improved Ties

Communication is a crucial component of ICT. In the past few years, the merging of different kinds of technology has been increasing the number of options that people and institutions have for making contacts.
A traditional on-premise private branch exchange (PBX) telephony system that is built on hard-wired exchanges and equipment provide a way to a new telecommunications infrastructure on the basis of digital data transfer. Likewise, voice over Internet Protocol, for instance, converts voice signals into a digital data stream that can be transmitted over network connections, providing a long-distance and international communication at a fraction of the expense of standard telephone calls. It can be used on compatible telephone hardware, specialist VoIP handsets, desktop computers, and laptops, or via mobile apps.

Ways of Buying and Selling

In customer-facing environments like the Information and Communication Technology infrastructure that had once powered simple credit or debit card transactions and centralized record-keeping for commercial organizations keep evolving, and eCommerce now collaborates with the shopping experience itself.

Modern consumers can shop for goods and services online from the comfort of their own homes or mobile phones, using database technology and shopper-friendly websites or apps. And cutting-edge tech like augmented reality (AR), virtual reality (VR), and artificial intelligence (AI) are enabling potential buyers to gain instant, interactive access to information on various products, and even to try them out in a range of simulated settings and environments.

See Also: Top Technology Solution Providers for Telecom Industry

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